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In 2011 the number of environment-certified companies went up by 1.94 %; and the total number of prevention-certified companies increased by 0.99 %.
In 2011 164 TSRs3from customer complaints were recorded, which entailed “non-quality costs” (costs related to insatisfaction) totaling 106,549 euros.
The “Design the CO2 label logotype” contest was held. Through this initiative, employees were tasked with designing the information label listing production-linked emissions to be attached to all Abengoa products and services.